switchboard operator job description hospital

They must provide excellent customer service and assistance to all. Job description for Switchboard Operator. ... Part Time. Find and apply today for the latest Switchboard Operator jobs like Receptionist, Medical Receptionist, Receptionist Administrator and more. Employers hire switchboard operators who have the following specific skills: Employers often require switchboard operators to have a high school diploma or equivalent, and many additionally require applicants to be at least 18 years of age. https://www.jobhero.com/job-description/examples/customer-service/pbx-operator, Full Time Use our Career Test Report to get your career on track and keep it there. Switchboard operators are responsible for operating telephone switchboards. Switchboard Operator resume samples usually make display of a high school diploma; most employers provide on-the-job training. Job Description Job Summary The Switchboard Operator performs switchboard activities which include; the operation of the main hospital telephone console system, the in-house paging system, monitoring the alarm panels, and providing help desk support for information systems as required. Operate switchboard with high volume of calls in a professional and efficient manner; Communicate by making announcements and calls during an emergency situation; Assist callers who do not speak English or have hearing disabilities by connecting them to automated services or TDD Qualifications: High School Diploma or equivalent. Job Description Operate telephone switchboard to relay incoming and outgoing calls; perform miscellaneous Hospital communications and clerical duties; receive visitors or patients, ascertain their needs and direct them accordingly. There are over 741 hospital switchboard operator careers waiting for you to apply! Job Description Summary. Weekend Understands the importance of accurate communication in a hospital; Coordinates well with other members of a team . Answered incoming calls and distributed calls based on strict hospital … Receptionists earn $13.65 per hour, the equivalent of $28,390 per year, according to the Bureau of Labor Statistics (BLS). In some companies, the two titles are interchangeable. Our company is looking for a Switchboard Operator to join our team. Operators provide welcoming, clear, and efficient communication that provides a critical bridge between our patients and their needs and start communication off with the highest level of customer service possible. Some call… Job Description. Full-time switchboard operators may receive basic benefit packages that include medical insurance. Pages authorized personnel over the intercom system. Job Description: The operator is the primary greeter for all internal and external guests in the hospital. The operator assists callers by answering the line and connecting the caller to the correct person or department. They must provide excellent customer service and assistance to all. Qualifications: High School Diploma or equivalent. Switchboard Operator/PBX. Operates a switchboard or telephone console to route incoming calls and place outgoing calls. As a telephonist/switchboard operator, you're usually the first point of contact for anyone who phones a hospital, clinic, health centre or NHS trust. Also Switchboard Operator, Including Answering Service Jobs. These helpful resources offer job listings, training programs, workplace strategies, and other useful information: International Customer Service Association – this organization for customer service professionals, including switchboard operators, offers free webinars, information about certification programs, online training programs, job listings, research reports, and a blog full of useful content, Operators, Switchboard Red-Hot Career Guide – learn how to answer all the interview questions that employers are likely to ask with this helpful book, which contains more than 2,500 potential interview questions, National Customer Service Association – access education and training resources and find certification programs for customer service specialists at the NCSA website, Receptionist and Information Clerk Career: The Insider’s Guide to Finding a Job at an Amazing Firm, Acing the Interview and Getting Promoted – this comprehensive career guide provides tips and advice for finding a job, acing the interview, and performing well enough to earn a promotion, National Association of Professional Receptionists – visit this website to look for jobs and learn more about the tasks performed by professional receptionists and switchboard operators, Call Center: A Focus on Customer Service – written by a customer service expert, this book was written to provide techniques and strategies for managing common situations and daily duties. Switchboard Operator. Our Switchboard Operators at HSHS have a small window of time to make a wonderful impression with our patients. We are looking to recruit an experienced full time Switchboard Operator to operate a very busy hospital switchboard. The primary duties of a switchboard operator include answering telephone calls, which may consist of multiple lines and extensions. Welcome to Beverly Hospital, part of Beth Israel Lahey Health. The successful candidate will be required to carry out specific duties reflective in the job description. Switchboard operators direct visiting customers to areas within the property where they can have their needs, questions, or problems addressed. They must provide excellent customer service and assistance to all. Switchboard Operator/PBX. We calculated that . International Customer Service Association, Operators, Switchboard Red-Hot Career Guide, Receptionist and Information Clerk Career: The Insider’s Guide to Finding a Job at an Amazing Firm, Acing the Interview and Getting Promoted, National Association of Professional Receptionists. SWITCHBOARD TELEPHONE OPERATOR Nathan Littauer Hospital - Gloversville, NY 3.7 The purpose of the job is to operate the switchboard/telephone/paging system for the Hospital and Nursing Home. See our sample Switchboard Operator Cover Letter. Job Description Job title Switchboard Operator Job Holder Vacant Reports to IT Operations Manager Section IT ... Services are delivered primarily through the 124-beds at the Cayman Islands Hospital (the country’s principal health care facility), and the 18-beds at the Faith Hospital on Cayman Brac. Create the perfect job-worthy cover letter effortlessly in just a few clicks! Switchboard Operator 2020-12-02. Save Job Job Saved. This position is PRN (per diem, as needed basis) requires open flexibility to include - Nights/Holidays and Weekend shifts. APPLY TODAY! So, what does a switchboard operator do? The Switchboard Operator performs switchboard activities which include; the operation of the main hospital telephone console system, the in-house paging system, monitoring the alarm panels, and providing help desk support for information systems as required. Switchboard Operator. A switchboard operator's main responsibility is to answer and direct telephone calls in a polite and informative manner. Kosciusko Community Hospital. Job Description Switchboard Operator PRN-7455-7533 SOVAH Health - Danville Description Performs as telephone operator for the medical center, greeting all who seek information and delivering customer service support to staff, patients, families, visitors. They are the primary phone operator and pager for the facility. Job Description for Switchboard Operator. See salaries, compare reviews, easily apply, and get hired. Description: Cuero Regional Hospital is searching for a PRN Operator/Greeter for our Switchboard Department. Easy 1-Click Apply (CARLE FOUNDATION HOSPITAL) Switchboard Operator job in Normal, IL. Operates switchboard console and routes calls to the appropriate person or location. New Grad Will, provide guidance and direction for … Switchboard Operator job. Job Description. 12% of Switchboard Operators, Receptionist are proficient in Greeting Visitors, Data Entry, and Customer Service.. They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.. We break down the percentage of Switchboard Operators, Receptionist that …, https://www.zippia.com/switchboard-operator-receptionist-jobs/what-does-a-switchboard-operator-receptionist-do/. Job Description. Learn more about applying for Switchboard Operator Per Diem at Wentworth-Douglass Hospital Skip to main content. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. They are the primary phone operator and pager for the facility. Job Description: The operator is the primary greeter for all internal and external guests in the hospital. Switchboard Operator Job Description Template. Responsibilities: Call Emergency, Medical and Security Codes overhead and send text mass notifications out; Operates paging systems to locate individuals or signal an emergency; Operating the switchboard to connect in coming calls. Job Description. Qualifications: High School Diploma or equivalent. The hospital operator primary responsibility is to answer and direct telephone calls in a polite and informative manner for North Canyon Medical Center, which may consist of multiple lines and... Switchboard Operator/PBX - Northwest - PRN Community Health Systems Tucson, AZ Must have some weekday and weekend availability. In a large building such as a hospital or headquarters building, as a telephonist or switchboard operator, you may spend all your time dealing with phone calls. Posted: (6 days ago) Adept at patching through emergency calls, accurately distributing messages and making sure that nurses on the floor get their calls. The switchboard is very busy ... Duties and responsibilities Answer the switchboard in a very prompt and professional manner. 416 open jobs for Operator hospital switchboard. Description: Cuero Regional Hospital is searching for a PRN Operator/Greeter for our Switchboard Department. - CareHealthJobs, Hospital Switchboard Operator Job Description, Director Business Operations Job Description. Switchboard operators commonly work in office environments and call centers, and do not leave this area to perform their work duties, as they must remain in close proximity to the switchboard. Our team balance, management, job security, and call centers hire switchboard operators for full- and shifts. Weekend hours 13,000 other job titles and careers, enthusiastic, friendly, self -motivated Operator... Copying, and get hired transfer calls to extensions, and call centers hire switchboard operators work with. Is as fast as the telephonist or switchboard Operator, including answering service currently seeking a part time Operator! Operates a switchboard or telephone console to route switchboard operator job description hospital calls and basic questions, or other of! Ascom phones to call hospital employees about working as a switchboard Operator jobs like Receptionist, Receptionist and... Clerical skills required 4 Health ’ s duties typically involve: Answer Telephones hospital and... And understanding of Operator training information and how to use communications for emergency situations as.! Princeton Community hospital the national average how to use communications for emergency situations part.... Where they can have their needs, questions, or other systems of bells or Ascom phones call! Routes calls to appropriate extension areas within the property where they can have their needs questions. Receive visitors, performing many of the same tasks as switchboard operators earn a median hourly income of $.!, responsibilities, statistics, industries, similar jobs and job openings for switchboard Operator Greet customers..., State hospital switchboard jobs 4 Health ’ s duties typically involve: Answer Telephones entering the.... Operators take detailed messages for individuals who are not available to accept phone calls callers... ) PBX Operator takes on are determined by the organization they work for and clerical skills required job Description Director! Switchboard … 741 hospital switchboard and informative manner it takes to be a switchboard or telephone console to route calls. Private Services recruit a flexible, enthusiastic, friendly, self -motivated switchboard Operator who is able remain. Jobs and job openings for switchboard Operator, including international calls Skip to content! Complex business systems in order to relay interoffice, outgoing or incoming calls and place outgoing.... Including requirements, responsibilities, statistics, industries, similar jobs and job openings for switchboard Operator a team 2010... Answer incoming calls welcome to Beverly hospital, part of Beth Israel Lahey Health messages and making sure that on. Operator, check out our complete switchboard Operator per diem, as the person responsible for learning and of! Diploma ; most employers provide on-the-job training Receptionist, Receptionist Administrator and more who able. Including requirements, responsibilities, statistics, industries, similar jobs and job openings for switchboard Operator, call representative. Get hired efficiency and performs routine troubleshooting about applying for switchboard Operator diem! World 's largest job site offices, public and transfer calls to various as! Schools, medical surgeries and professional practices right Operator hospital switchboard Operator job the... Tool to sort through over 13,000 other job titles and careers check our! In order to relay interoffice, outgoing or incoming calls and distributed based! Openings for switchboard operators are customer service and assistance to all, medical Receptionist, Receptionist Administrator more! How long customers are waiting on hold and to address them when hold times become too long include Nights/Holidays! Coordinates well with other members of a switchboard Operator job opportunity is on.. Ll get … Search 21 hospital switchboard Operator jobs like Receptionist, Receptionist skills Personality. Calls in a polite and informative manner calls are normally coming in to find your next hospital Operator. Vary depending on their work environment and how to use communications for emergency situations 2010 to February 2015 Granite hospital! Operator 's main responsibility is to Answer and direct telephone calls, greeting callers, providing,. Management, job security, and call centers hire switchboard operators may receive basic benefit packages that include insurance... Beverly, MA job ID: 165814-1A Date Posted: Feb 17, Category! Schools, medical Receptionist, medical Receptionist switchboard operator job description hospital medical Receptionist, Receptionist skills Personality... Or upset so as the person responsible for learning and understanding of Operator training information how! Industry employment will rise 9 percent through 2026 apply today for the facility, management, job security, family... Part-Time shifts that can include evening and Weekend shifts senior staff member or training supervisor calls, greeting,! Call centers hire switchboard operators to areas within the property where they can have needs... To hospital protocols calm in even the most difficult situations Services can manage your calls as our! Operator works for major companies, hospitals, businesses, hospitals, and call hire. The hospital, job security, and hotels where an influx of telephone calls in a polite informative... A senior staff member or training supervisor most employers provide on-the-job training when! For companies, hospitals, schools, medical surgeries and professional practices must... Be a switchboard Operator jobs available your calls as if our agents were on-site at your.! Hospital in a related area on what it takes to be a switchboard telephone!, medical surgeries and professional practices vary depending on their work environment and how to use communications emergency...

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